{"id":39349,"date":"2026-10-12T11:33:05","date_gmt":"2026-10-12T04:33:05","guid":{"rendered":"https:\/\/vmts.ch\/?p=39349"},"modified":"2026-10-12T11:33:05","modified_gmt":"2026-10-12T04:33:05","slug":"scan-to-bim-customer-portal","status":"publish","type":"post","link":"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/","title":{"rendered":"Scan to BIM customer portal: all your projects on your phone"},"content":{"rendered":"\n<div style=\"background:#000000;padding:24px 28px;font-family:Arial,Helvetica,sans-serif;border-left:4px solid #C70100;margin:0 0 32px\">\n<p style=\"font-size:10px;font-weight:700;letter-spacing:0.16em;text-transform:uppercase;color:#C70100;margin:0 0 14px\">In short: 3 points<\/p>\n<ul style=\"list-style:none;padding:0;margin:0\">\n<li style=\"display:flex;gap:12px;padding:8px 0;border-bottom:0.5px solid #222222;align-items:flex-start\"><span style=\"color:#C70100;font-weight:700;font-size:13px;flex-shrink:0;margin-top:1px;font-family:Arial,Helvetica,sans-serif\">01<\/span>\n<p style=\"font-size:13px;color:#CCCCCC;line-height:1.55;margin:0;font-family:Arial,Helvetica,sans-serif\">Clients of VMT Solutions follow their scan to BIM projects in the customer portal at portal.vmts.ch: projects, quotations and invoices, the progress of every project and the full conversation behind it.<\/p>\n<\/li>\n<li style=\"display:flex;gap:12px;padding:8px 0;border-bottom:0.5px solid #222222;align-items:flex-start\"><span style=\"color:#C70100;font-weight:700;font-size:13px;flex-shrink:0;margin-top:1px;font-family:Arial,Helvetica,sans-serif\">02<\/span>\n<p style=\"font-size:13px;color:#CCCCCC;line-height:1.55;margin:0;font-family:Arial,Helvetica,sans-serif\">The portal is built for the phone. A surveyor in Germany or Austria can follow ten or more running projects on site, answer a question from the modelling team and pass a model on to the architect between two scanner setups.<\/p>\n<\/li>\n<li style=\"display:flex;gap:12px;padding:8px 0;align-items:flex-start\"><span style=\"color:#C70100;font-weight:700;font-size:13px;flex-shrink:0;margin-top:1px;font-family:Arial,Helvetica,sans-serif\">03<\/span>\n<p style=\"font-size:13px;color:#CCCCCC;line-height:1.55;margin:0;font-family:Arial,Helvetica,sans-serif\">The portal shows only what our team is waiting for from you. You focus on laser scanning; checking the point cloud, modelling, quality control and delivery are handled by VMTS.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">Surveying firms in Germany and Austria earn their money in the field. Yet as soon as several point cloud to BIM projects run in parallel, much of the day goes into coordination: which model is ready, which question is still open, where the latest version is, which invoice is due. Most of it lives in long email threads that are hard to read on a phone at a construction site. The VMTS scan to BIM customer portal removes that overhead. It puts every project, every file and every open point in one place, readable on a phone and fully available in German, so you can spend the day scanning while the downstream work continues in Vietnam.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img class=\"lazyload wp-image-39341\" style=\"border-radius:4px\" src=\"https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-mobile-on-site.webp\" data-orig-src=\"https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-mobile-on-site.webp\" alt=\"Surveyor laser scanning a house on site while the scan to BIM customer portal shows twelve running projects on a phone\" width=\"1600\" height=\"800\" fetchpriority=\"high\" decoding=\"async\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271600%27%20height%3D%27800%27%20viewBox%3D%270%200%201600%20800%27%3E%3Crect%20width%3D%271600%27%20height%3D%27800%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-mobile-on-site-200x100.webp 200w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-mobile-on-site-300x150.webp 300w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-mobile-on-site-400x200.webp 400w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-mobile-on-site-600x300.webp 600w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-mobile-on-site-768x384.webp 768w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-mobile-on-site-800x400.webp 800w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-mobile-on-site-1024x512.webp 1024w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-mobile-on-site-1200x600.webp 1200w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-mobile-on-site-1536x768.webp 1536w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-mobile-on-site.webp 1600w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1600px) 100vw, 1600px\" \/>\n<figcaption class=\"wp-element-caption\" style=\"color:#4A4A4A;font-size:13px;font-style:italic\">The scanner works on site, the projects keep moving in your pocket.<\/figcaption>\n<\/figure>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_87_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#What_is_the_VMTS_scan_to_BIM_customer_portal\" >What is the VMTS scan to BIM customer portal?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#A_day_in_the_field_with_twelve_projects_running\" >A day in the field with twelve projects running<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#Key_features_of_the_scan_to_BIM_customer_portal\" >Key features of the scan to BIM customer portal<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#1_All_projects_quotations_and_invoices_at_a_glance\" >1. All projects, quotations and invoices at a glance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#2_One_conversation_per_project_with_files_and_previews\" >2. One conversation per project, with files and previews<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#3_Reminders_what_VMTS_is_waiting_for_from_you\" >3. Reminders: what VMTS is waiting for from you<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#4_Ask_AI_questions_about_your_own_projects\" >4. Ask AI: questions about your own projects<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#5_Dashboard_project_map_and_gallery\" >5. Dashboard, project map and gallery<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#6_Cloud_storage_office_hours_and_new_inquiries\" >6. Cloud storage, office hours and new inquiries<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#Can_I_follow_my_scan_to_BIM_projects_on_my_phone\" >Can I follow my scan to BIM projects on my phone?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#Email_only_or_customer_portal_what_changes\" >Email only or customer portal: what changes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#Who_can_see_my_project_data\" >Who can see my project data?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#You_scan_we_take_care_of_everything_after_the_scan\" >You scan, we take care of everything after the scan<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#Frequently_asked_questions_about_the_VMTS_customer_portal\" >Frequently asked questions about the VMTS customer portal<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#Who_can_use_the_VMTS_customer_portal\" >Who can use the VMTS customer portal?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#Do_I_need_to_install_an_app\" >Do I need to install an app?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#Is_the_customer_portal_available_in_German\" >Is the customer portal available in German?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#How_is_the_progress_of_a_project_calculated\" >How is the progress of a project calculated?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#How_does_the_time_difference_between_Germany_or_Austria_and_Vietnam_affect_the_work\" >How does the time difference between Germany or Austria and Vietnam affect the work?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#Can_I_still_communicate_by_email\" >Can I still communicate by email?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/vmts.ch\/en\/scan-to-bim-customer-portal\/#Spend_your_day_scanning\" >Spend your day scanning<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_the_VMTS_scan_to_BIM_customer_portal\"><\/span>What is the VMTS scan to BIM customer portal?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-group\" style=\"border-left:3px solid #DADADA;padding-left:18px;margin-bottom:20px\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\" style=\"font-size:15px;font-style:italic;line-height:1.7;color:#4A4A4A\">The VMTS customer portal is a secure web application at portal.vmts.ch in which clients of VMT Solutions follow their scan to BIM projects. It shows the status and progress of every project, the quotations and invoices, all files and messages exchanged with the modelling team, and the points on which the team is waiting for the client. It runs in any browser on phone, tablet and desktop, without installation.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"border:1px solid #DADADA;border-top:3px solid #C70100;border-radius:4px;padding:18px 24px;margin:0 0 28px;font-family:Arial,Helvetica,sans-serif\">\n<p style=\"font-size:10px;font-weight:700;letter-spacing:0.16em;text-transform:uppercase;color:#C70100;margin:0 0 8px\">At a glance<\/p>\n<table style=\"width:100%;border-collapse:collapse;font-size:14px;line-height:1.55;color:#4A4A4A;border:0\">\n<tbody>\n<tr style=\"border-bottom:1px solid #EEEEEE\"><th scope=\"row\" style=\"padding:9px 14px 9px 0;text-align:left;vertical-align:top;white-space:nowrap;color:#000000;background:transparent !important;border:0\">Address<\/th><td style=\"padding:9px 0;border:0\">portal.vmts.ch<\/td><\/tr>\n<tr style=\"border-bottom:1px solid #EEEEEE\"><th scope=\"row\" style=\"padding:9px 14px 9px 0;text-align:left;vertical-align:top;white-space:nowrap;color:#000000;background:transparent !important;border:0\">Devices<\/th><td style=\"padding:9px 0;border:0\">Phone, tablet and desktop, in the browser; no app to install<\/td><\/tr>\n<tr style=\"border-bottom:1px solid #EEEEEE\"><th scope=\"row\" style=\"padding:9px 14px 9px 0;text-align:left;vertical-align:top;white-space:nowrap;color:#000000;background:transparent !important;border:0\">Languages<\/th><td style=\"padding:9px 0;border:0\">German, English, French, Dutch, Italian, Japanese<\/td><\/tr>\n<tr style=\"border-bottom:1px solid #EEEEEE\"><th scope=\"row\" style=\"padding:9px 14px 9px 0;text-align:left;vertical-align:top;white-space:nowrap;color:#000000;background:transparent !important;border:0\">What you see<\/th><td style=\"padding:9px 0;border:0\">Projects with progress, quotations, invoices, messages and files, reminders<\/td><\/tr>\n<tr style=\"border-bottom:1px solid #EEEEEE\"><th scope=\"row\" style=\"padding:9px 14px 9px 0;text-align:left;vertical-align:top;white-space:nowrap;color:#000000;background:transparent !important;border:0\">Access<\/th><td style=\"padding:9px 0;border:0\">Each user sees only the projects of their own company<\/td><\/tr>\n<tr><th scope=\"row\" style=\"padding:9px 14px 9px 0;text-align:left;vertical-align:top;white-space:nowrap;color:#000000;background:transparent !important;border:0\">Files<\/th><td style=\"padding:9px 0;border:0\">Up to 2 GB per message, with preview for PDF, images, Excel and Word<\/td><\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">The portal is connected to our project management. When a quotation is confirmed, a project starts or an invoice is issued, it appears in the portal without anyone having to send a status mail.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"A_day_in_the_field_with_twelve_projects_running\"><\/span>A day in the field with twelve projects running<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">Here is what this looks like for a surveyor who has twelve point cloud to BIM projects with VMTS at the same time and spends the day on the as-built survey of a school.<\/p>\n\n\n\n<div style=\"border:1px solid #DADADA;border-radius:4px;padding:20px 24px;margin:0 0 28px;font-family:Arial,Helvetica,sans-serif\">\n<table style=\"width:100%;border-collapse:collapse;font-size:14px;line-height:1.55;color:#4A4A4A;border:0\">\n<tbody>\n<tr style=\"border-bottom:1px solid #EEEEEE\"><td style=\"padding:10px 14px 10px 0;font-weight:700;color:#C70100;white-space:nowrap;vertical-align:top;border:0\">07:30<\/td><td style=\"padding:10px 0;border:0\">In the van before the first setup: one look at the project list. Nine projects are progressing, two have been delivered, one carries a red dot: the modelling team has a question about the staircase of the Lindenhof school.<\/td><\/tr>\n<tr style=\"border-bottom:1px solid #EEEEEE\"><td style=\"padding:10px 14px 10px 0;font-weight:700;color:#C70100;white-space:nowrap;vertical-align:top;border:0\">10:15<\/td><td style=\"padding:10px 0;border:0\">Between two setups: the question comes with a marked section of the point cloud and two options. The answer &#8220;B&#8221; takes ten seconds and is filed in the project thread, visible to everyone involved.<\/td><\/tr>\n<tr style=\"border-bottom:1px solid #EEEEEE\"><td style=\"padding:10px 14px 10px 0;font-weight:700;color:#C70100;white-space:nowrap;vertical-align:top;border:0\">12:00<\/td><td style=\"padding:10px 0;border:0\">Lunch break: the Archicad model of another project has been delivered. The preview opens on the phone, and the architect has the files the same day.<\/td><\/tr>\n<tr style=\"border-bottom:1px solid #EEEEEE\"><td style=\"padding:10px 14px 10px 0;font-weight:700;color:#C70100;white-space:nowrap;vertical-align:top;border:0\">15:40<\/td><td style=\"padding:10px 0;border:0\">A reminder says the team is still waiting for the point cloud of a new project. Registration in the office will take two more days, so a new date is proposed in two taps.<\/td><\/tr>\n<tr><td style=\"padding:10px 14px 10px 0;font-weight:700;color:#C70100;white-space:nowrap;vertical-align:top;border:0\">18:00<\/td><td style=\"padding:10px 0;border:0\">End of the working day in Germany and Austria; in Vietnam it is already night. Our team picks up the answer and the new date at the start of its next working day, around 2 or 3 a.m. your time depending on the season, and the projects move on while you sleep.<\/td><\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">No phone call, no searching through the inbox, no laptop. And the time difference works in your favour: a question you answer in the evening is usually being worked on before you are back in the office the next morning.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_features_of_the_scan_to_BIM_customer_portal\"><\/span>Key features of the scan to BIM customer portal<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_All_projects_quotations_and_invoices_at_a_glance\"><\/span>1. All projects, quotations and invoices at a glance<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">The start page lists your projects, quotations and invoices in three tabs. Every project carries a progress bar that follows our team&#8217;s working plan for that project, along with its due date and a badge for the target software (ARC for Archicad, RV for Revit, ALL for Allplan, VW for Vectorworks). Quotations show whether they are still waiting for your approval. With twelve projects running, you see within seconds which ones are on track and which need you.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img class=\"lazyload wp-image-39342\" style=\"border-radius:4px\" src=\"https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-list-progress.webp\" data-orig-src=\"https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-list-progress.webp\" alt=\"Scan to BIM customer portal project list on a phone with progress bars, due dates and software badges for Archicad, Revit, Allplan and Vectorworks\" width=\"1536\" height=\"1024\" loading=\"lazy\" decoding=\"async\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271536%27%20height%3D%271024%27%20viewBox%3D%270%200%201536%201024%27%3E%3Crect%20width%3D%271536%27%20height%3D%271024%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-list-progress-200x133.webp 200w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-list-progress-300x200.webp 300w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-list-progress-400x267.webp 400w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-list-progress-600x400.webp 600w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-list-progress-768x512.webp 768w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-list-progress-800x533.webp 800w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-list-progress-1024x683.webp 1024w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-list-progress-1200x800.webp 1200w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-list-progress.webp 1536w\" data-sizes=\"auto\" data-orig-sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/>\n<figcaption class=\"wp-element-caption\" style=\"color:#4A4A4A;font-size:13px;font-style:italic\">The project list on a phone: open points, target software, progress and due date for every project (illustration with sample data).<\/figcaption>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_One_conversation_per_project_with_files_and_previews\"><\/span>2. One conversation per project, with files and previews<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">Every project, quotation and invoice has its own message thread. Questions, answers, screenshots, plans and models stay with the project they belong to instead of being scattered across inboxes. Files of up to 2 GB can be attached to a message; PDFs, images, Excel and Word files open as a preview directly in the browser. Everyone involved is notified by email, and large files arrive as download links rather than blocking a mailbox.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\"><strong>Example:<\/strong> the modelling team notices that two scanner setups in a stairwell hardly overlap. Instead of a long email, the question arrives in the project thread with a marked section of the point cloud and clear options. You answer from the phone, and the decision is documented for everyone who works on the project later.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img class=\"lazyload wp-image-39343\" style=\"border-radius:4px\" src=\"https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-thread-question.webp\" data-orig-src=\"https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-thread-question.webp\" alt=\"Project thread in the scan to BIM customer portal: a question from the modelling team with a marked gap in the point cloud and the answer from a phone\" width=\"1536\" height=\"1024\" loading=\"lazy\" decoding=\"async\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271536%27%20height%3D%271024%27%20viewBox%3D%270%200%201536%201024%27%3E%3Crect%20width%3D%271536%27%20height%3D%271024%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-thread-question-200x133.webp 200w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-thread-question-300x200.webp 300w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-thread-question-400x267.webp 400w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-thread-question-600x400.webp 600w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-thread-question-768x512.webp 768w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-thread-question-800x533.webp 800w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-thread-question-1024x683.webp 1024w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-thread-question-1200x800.webp 1200w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-project-thread-question.webp 1536w\" data-sizes=\"auto\" data-orig-sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/>\n<figcaption class=\"wp-element-caption\" style=\"color:#4A4A4A;font-size:13px;font-style:italic\">A question from the modelling team with a marked point cloud, answered from the phone (illustration with sample data).<\/figcaption>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Reminders_what_VMTS_is_waiting_for_from_you\"><\/span>3. Reminders: what VMTS is waiting for from you<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">A small assistant at the edge of the screen collects the points on which our team needs something from you: an open question in one of your projects, a point cloud for a project that is about to start, an invoice that is due. Each reminder shows a short summary in your language and opens the right project with one tap. If the moment is not right, &#8220;Remind me later&#8221; moves it to tomorrow or next week. If a point cloud will arrive later than planned, you propose a new date directly, and the team plans around it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">The question &#8220;is anything waiting on me?&#8221; becomes a short list you can clear during a coffee break.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img class=\"lazyload wp-image-39344\" style=\"border-radius:4px\" src=\"https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-reminders-mobile.webp\" data-orig-src=\"https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-reminders-mobile.webp\" alt=\"Reminder list in the scan to BIM customer portal with an open question, a point cloud the team is waiting for and a due invoice\" width=\"1536\" height=\"1024\" loading=\"lazy\" decoding=\"async\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271536%27%20height%3D%271024%27%20viewBox%3D%270%200%201536%201024%27%3E%3Crect%20width%3D%271536%27%20height%3D%271024%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-reminders-mobile-200x133.webp 200w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-reminders-mobile-300x200.webp 300w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-reminders-mobile-400x267.webp 400w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-reminders-mobile-600x400.webp 600w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-reminders-mobile-768x512.webp 768w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-reminders-mobile-800x533.webp 800w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-reminders-mobile-1024x683.webp 1024w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-reminders-mobile-1200x800.webp 1200w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-reminders-mobile.webp 1536w\" data-sizes=\"auto\" data-orig-sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/>\n<figcaption class=\"wp-element-caption\" style=\"color:#4A4A4A;font-size:13px;font-style:italic\">The reminders: only what our team is waiting for, with &#8220;Remind me later&#8221; and &#8220;Propose a new date&#8221; (illustration with sample data).<\/figcaption>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Ask_AI_questions_about_your_own_projects\"><\/span>4. Ask AI: questions about your own projects<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">&#8220;Which of my projects are due this month?&#8221; &#8220;What did we agree on the roof of the Lindenhof school?&#8221; &#8220;Which invoices are still open?&#8221; The portal&#8217;s AI assistant answers such questions from your own projects, quotations, invoices and messages. It can only read the records of your company, and if you would rather talk to a person, one tap sends the conversation to our team.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Dashboard_project_map_and_gallery\"><\/span>5. Dashboard, project map and gallery<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">For the office side of the business, the dashboard shows ordered volume per month, quotations waiting for approval, projects in progress and open invoices, broken down by software and exportable to Excel. The project map shows your project sites on a map, which helps when you plan the next round of site visits. The gallery collects the renderings and videos delivered for your projects, ready to show to your own clients.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img class=\"lazyload wp-image-39345\" style=\"border-radius:4px\" src=\"https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-dashboard-project-map.webp\" data-orig-src=\"https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-dashboard-project-map.webp\" alt=\"Customer dashboard of the scan to BIM customer portal with ordered volume, monthly trend and software mix, next to the project map on a phone\" width=\"1536\" height=\"1024\" loading=\"lazy\" decoding=\"async\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271536%27%20height%3D%271024%27%20viewBox%3D%270%200%201536%201024%27%3E%3Crect%20width%3D%271536%27%20height%3D%271024%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-dashboard-project-map-200x133.webp 200w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-dashboard-project-map-300x200.webp 300w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-dashboard-project-map-400x267.webp 400w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-dashboard-project-map-600x400.webp 600w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-dashboard-project-map-768x512.webp 768w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-dashboard-project-map-800x533.webp 800w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-dashboard-project-map-1024x683.webp 1024w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-dashboard-project-map-1200x800.webp 1200w, https:\/\/vmts.ch\/wp-content\/uploads\/2026\/10\/scan-to-bim-customer-portal-dashboard-project-map.webp 1536w\" data-sizes=\"auto\" data-orig-sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/>\n<figcaption class=\"wp-element-caption\" style=\"color:#4A4A4A;font-size:13px;font-style:italic\">The dashboard on the desktop and the project map on the phone (illustration with sample data).<\/figcaption>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Cloud_storage_office_hours_and_new_inquiries\"><\/span>6. Cloud storage, office hours and new inquiries<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">All files exchanged in your projects are also stored in a structured cloud folder per project, which you can browse and download in the portal. A small clock in the header shows whether our office in Ho Chi Minh City is open right now, converted to your time zone, and when a message written now will be read. And when the next job comes in, you send the inquiry from the same portal, even from the site.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_I_follow_my_scan_to_BIM_projects_on_my_phone\"><\/span>Can I follow my scan to BIM projects on my phone?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">Yes. The VMTS customer portal is designed for the phone first, because that is where surveyors are during the day. The menu sits in a bar at the bottom of the screen, the reminders open full screen and adapt to the keyboard, and file previews work on the phone as well. There is nothing to install: you open portal.vmts.ch in the browser and sign in. Several colleagues of the same company can have their own accounts, so the person on site and the person in the office see the same projects.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Email_only_or_customer_portal_what_changes\"><\/span>Email only or customer portal: what changes<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div style=\"overflow-x:auto;margin:0 0 28px\">\n<table style=\"width:100%;border-collapse:collapse;font-family:Arial,Helvetica,sans-serif;font-size:14px;line-height:1.5;color:#4A4A4A;border:0\">\n<thead>\n<tr style=\"background:#000000;color:#FFFFFF\"><th style=\"padding:10px 12px;text-align:left;background:#000000 !important;color:#FFFFFF !important;font-weight:700;border:0\">Task<\/th><th style=\"padding:10px 12px;text-align:left;background:#000000 !important;color:#FFFFFF !important;font-weight:700;border:0\">Email only<\/th><th style=\"padding:10px 12px;text-align:left;background:#000000 !important;color:#FFFFFF !important;font-weight:700;border:0\">VMTS customer portal<\/th><\/tr>\n<\/thead>\n<tbody>\n<tr style=\"border-bottom:1px solid #EEEEEE\"><td style=\"padding:10px 12px;font-weight:700;border:0\">Status of 12 projects<\/td><td style=\"padding:10px 12px;border:0\">Ask, wait for replies<\/td><td style=\"padding:10px 12px;border:0\">One list with progress per project<\/td><\/tr>\n<tr style=\"border-bottom:1px solid #EEEEEE\"><td style=\"padding:10px 12px;font-weight:700;border:0\">Open questions<\/td><td style=\"padding:10px 12px;border:0\">Hidden in long threads<\/td><td style=\"padding:10px 12px;border:0\">Reminder list, one tap to the project<\/td><\/tr>\n<tr style=\"border-bottom:1px solid #EEEEEE\"><td style=\"padding:10px 12px;font-weight:700;border:0\">Latest model version<\/td><td style=\"padding:10px 12px;border:0\">Search attachments and links<\/td><td style=\"padding:10px 12px;border:0\">In the project thread and its cloud folder<\/td><\/tr>\n<tr style=\"border-bottom:1px solid #EEEEEE\"><td style=\"padding:10px 12px;font-weight:700;border:0\">Large files<\/td><td style=\"padding:10px 12px;border:0\">Mailbox limits, separate transfer services<\/td><td style=\"padding:10px 12px;border:0\">Up to 2 GB per message, download links by email<\/td><\/tr>\n<tr style=\"border-bottom:1px solid #EEEEEE\"><td style=\"padding:10px 12px;font-weight:700;border:0\">Quotations and invoices<\/td><td style=\"padding:10px 12px;border:0\">PDFs in different emails<\/td><td style=\"padding:10px 12px;border:0\">Own tabs with status and history<\/td><\/tr>\n<tr><td style=\"padding:10px 12px;font-weight:700;border:0\">A new colleague joins<\/td><td style=\"padding:10px 12px;border:0\">Forward old emails<\/td><td style=\"padding:10px 12px;border:0\">Own account, full project history<\/td><\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Who_can_see_my_project_data\"><\/span>Who can see my project data?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">As-built data often concerns buildings that are not public. Every request in the portal is checked on the server against the company it belongs to: a user only ever sees the projects, files and invoices of their own company. Internal discussions of the VMTS team are kept separate from the client view. The AI assistant works under the same rule and receives only the records of the signed-in company. How we handle projects with particularly strict requirements is described in <a href=\"https:\/\/vmts.ch\/en\/secure-bim-projects-data-sovereignty-germany\/\" style=\"color:#C70100\">our article on secure BIM projects and data sovereignty<\/a>. If your data protection officer has questions about the portal, we are happy to provide the details.<\/p>\n\n\n\n<div class=\"wp-block-group\" style=\"background-color:#F5F5F5;padding:24px 28px\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n<h2 class=\"wp-block-heading\" style=\"margin-top:0\"><span class=\"ez-toc-section\" id=\"You_scan_we_take_care_of_everything_after_the_scan\"><\/span>You scan, we take care of everything after the scan<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">The portal is the visible part of a clear division of work. Your strength is capturing the building; ours is everything that follows. Before modelling starts, our <a href=\"https:\/\/vmts.ch\/en\/surveying-engineer-in-the-point-cloud-to-bim-team\/\" style=\"color:#C70100\">surveying engineers<\/a> check the registration and coverage of your point cloud, so problems come up while you can still fix them on site, not at handover. A team of more than 100 BIM specialists then models natively in <a href=\"https:\/\/vmts.ch\/en\/scan-to-bim\/\" style=\"color:#C70100\">Archicad, Revit, Allplan or Vectorworks<\/a>, and every delivery passes quality control before it appears in the portal. Many surveying firms use this to <a href=\"https:\/\/vmts.ch\/en\/absorb-bim-project-peaks-surveying-firms\/\" style=\"color:#C70100\">absorb project peaks<\/a> without hiring additional staff.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">That is what our slogan means in daily work: &#8220;You scan \u2013 we support all downstream services, from point clouds to native BIM models.&#8221; The customer portal makes sure you always know where each of those services stands, wherever you are.<\/p>\n\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Frequently_asked_questions_about_the_VMTS_customer_portal\"><\/span>Frequently asked questions about the VMTS customer portal<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Who_can_use_the_VMTS_customer_portal\"><\/span>Who can use the VMTS customer portal?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">Clients of VMT Solutions. Access is set up by our team; colleagues from the same company can receive their own accounts and see the same projects.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Do_I_need_to_install_an_app\"><\/span>Do I need to install an app?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">No. The portal runs in any current browser on phone, tablet and desktop at portal.vmts.ch.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Is_the_customer_portal_available_in_German\"><\/span>Is the customer portal available in German?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">Yes. The portal is available in German, English, French, Dutch, Italian and Japanese. Each user chooses the language in the account menu, and the notification emails follow the same setting.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_is_the_progress_of_a_project_calculated\"><\/span>How is the progress of a project calculated?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">The progress bar follows the working plan our team sets up for each project, so it moves as the planned modelling work advances, without anyone updating it by hand.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_does_the_time_difference_between_Germany_or_Austria_and_Vietnam_affect_the_work\"><\/span>How does the time difference between Germany or Austria and Vietnam affect the work?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">Vietnam is five hours ahead of Germany and Austria in summer and six hours in winter. Our office is open Monday to Friday from 08:00 to 18:00 Vietnam time, which is roughly 03:00 to 13:00 your time in summer and 02:00 to 12:00 in winter. Your morning overlaps directly with our working day, and what you write in the portal in the evening is usually being worked on before your next working day begins. The clock in the portal header always shows whether our office is open.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_I_still_communicate_by_email\"><\/span>Can I still communicate by email?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:16px;line-height:1.7;color:#4A4A4A\">Yes. Every message in the portal is also sent by email to the people involved, and the portal keeps the complete history of each project in one place.<\/p>\n\n\n\n<div class=\"wp-block-group has-background\" style=\"background-color:#000000;padding:48px\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n<h2 class=\"wp-block-heading\" style=\"color:#FFFFFF;font-size:24px;font-weight:400;line-height:1.3;border:none\"><span class=\"ez-toc-section\" id=\"Spend_your_day_scanning\"><\/span>Spend your day scanning<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<p class=\"wp-block-paragraph\" style=\"color:#888888;font-size:14px\">We would be happy to show you the portal in a short online meeting and discuss your next project. Send us your point cloud data for a no-obligation quotation; we typically respond within 24 hours.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button\"><a class=\"fusion-button button-flat button-large button-custom fusion-button-default fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_gradient_top_color:var(--awb-custom_color_1);--button_gradient_bottom_color:var(--awb-custom_color_1);--button_gradient_top_color_hover:hsla(var(--awb-custom_color_1-h),var(--awb-custom_color_1-s),calc(var(--awb-custom_color_1-l) - 12%),var(--awb-custom_color_1-a));--button_gradient_bottom_color_hover:hsla(var(--awb-custom_color_1-h),var(--awb-custom_color_1-s),calc(var(--awb-custom_color_1-l) - 12%),var(--awb-custom_color_1-a));--button_text_transform:uppercase;\" target=\"_self\" data-hover=\"icon_slide\" href=\"https:\/\/vmts.ch\/en\/contact-us\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Contact us<\/span><i class=\"fa-long-arrow-alt-right fas awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div>\n\n<\/div>\n\n<\/div><\/div>\n\n\n\n<script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@type\": \"FAQPage\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"Who can use the VMTS customer portal?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"Clients of VMT Solutions. 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